Privacy Policy

Data Collection Practices

We collect information to provide you with the best possible IPTV streaming experience. The types of data we collect include:

Personal Information

Account Information: Name, email address, phone number, and billing address when you create an account or make a purchase
Payment Data: Credit card information, billing details, and transaction history (processed securely through encrypted payment processors)
Communication Records: Support tickets, chat logs, and email correspondence for customer service purposes

Technical Information

Device Information: Device type, operating system, browser version, and unique device identifiers
Network Data: IP address, internet service provider, and general location information
Usage Analytics: Viewing patterns, channel preferences, streaming quality settings, and service usage statistics

How We Use Your Information

Your personal information is used exclusively to provide, maintain, and improve our IPTV services. Specific uses include:

Service Delivery

• Provide access to IPTV channels and content
• Authenticate user accounts and manage subscriptions
• Deliver personalized content recommendations
• Optimize streaming quality based on your connection

Customer Support

• Respond to inquiries and technical issues
• Provide account assistance and troubleshooting
• Process refunds and billing inquiries
• Maintain communication history for better service

Security & Fraud Prevention

• Detect and prevent unauthorized access
• Monitor for suspicious account activity
• Protect against payment fraud
• Ensure compliance with licensing agreements

Service Improvement

• Analyze usage patterns to enhance performance
• Develop new features and content offerings
• Conduct market research and user surveys
• Optimize our infrastructure and technology

Data Storage & Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security Infrastructure

SSL/TLS Encryption: All data transmission is protected with industry-standard 256-bit SSL encryption

Secure Servers: Data is stored on encrypted servers in secure data centers with 24/7 monitoring

Access Controls: Strict employee access controls and multi-factor authentication systems

Regular Audits: Periodic security assessments and vulnerability testing by third-party experts

Data Backup: Regular encrypted backups stored in geographically distributed locations

Data Retention: Personal data is retained only as long as necessary for service provision

Third-Party Sharing Policies

We do not sell, trade, or rent your personal information to third parties. Limited sharing occurs only in specific circumstances:

Authorized Service Providers

We may share information with trusted third-party service providers who assist in operating our business:

• Payment processors for secure transaction handling
• Cloud hosting providers for data storage and processing
• Customer support platforms for ticket management
• Analytics services for service improvement (anonymized data only)

Legal Requirements

We may disclose information when required by law or to protect our rights:

• Compliance with legal processes, court orders, or government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities
• Enforcement of our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. Users will be notified of any such changes.

Your Rights & Controls

You have comprehensive rights regarding your personal data. We provide easy-to-use tools and processes to exercise these rights:

Access & Portability

• Request a copy of all personal data we hold about you
• Download your data in a portable format
• View your account information and settings
• Access your viewing history and preferences

Correction & Updates

• Update your account information at any time
• Correct inaccurate personal data
• Modify your communication preferences
• Change your subscription settings

Deletion & Erasure

• Request deletion of your personal data
• Close your account permanently
• Remove specific data categories
• Clear your viewing history

Control & Restrictions

• Limit how your data is processed
• Opt-out of marketing communications
• Restrict data sharing with partners
• Object to automated decision-making

How to Exercise Your Rights

To exercise any of these rights, please contact us using the methods provided in the Contact section below. We will respond to your request within 30 days and may require identity verification for security purposes.

Email: privacy@dasniptv.com Support Portal Account Settings

Cookie Usage Policy

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Here's how we use different types of cookies:

Essential Cookies

Required for basic website functionality and cannot be disabled:

• Authentication and login sessions
• Security and fraud prevention
• Load balancing and performance

• Shopping cart and checkout process
• Language and region preferences
• GDPR consent management

Analytics Cookies

Help us understand how visitors interact with our website:

• Page views and user journeys
• Popular content and features
• Site performance metrics

• Error tracking and debugging
• A/B testing and optimization
• Traffic sources and referrals

Personalization Cookies

Enhance your experience with personalized content and recommendations:

• Content recommendations
• Viewing history and preferences
• Customized user interface

• Recently watched content
• Favorite channels and genres
• Personalized promotions

Cookie Management

You can control cookie settings through your browser or our cookie preference center. Note that disabling certain cookies may affect website functionality.

Privacy Contact Information

If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us using any of the following methods:

Email Support

Privacy Officer: privacy@dasniptv.com

General Inquiries: support@dasniptv.com

Data Protection: dpo@dasniptv.com

Response time: Within 24-48 hours

Live Support

Live Chat: Available 24/7 on our website

WhatsApp: +1-555-DASN-IPTV

Telegram: @DasnIPTVSupport

Immediate assistance available

Mailing Address

DasnIPTV Privacy Department

123 Streaming Avenue, Suite 456

Digital City, DC 12345

United States

For formal privacy requests or legal notices, please use certified mail with return receipt requested.

Regulatory Compliance

We are committed to complying with applicable privacy laws and regulations worldwide. Our privacy practices align with the following frameworks:

GDPR Compliance

European General Data Protection Regulation requirements:

• Lawful basis for data processing
• Data subject rights implementation
• Privacy by design principles
• Data breach notification procedures
• Regular compliance audits

CCPA Compliance

California Consumer Privacy Act protections:

• Right to know about data collection
• Right to delete personal information
• Right to opt-out of data sales
• Non-discrimination for privacy rights
• Transparent privacy disclosures

Other Jurisdictions

Additional privacy law compliance:

• PIPEDA (Canada)
• Privacy Act 1988 (Australia)
• LGPD (Brazil)
• PDPA (Singapore)
• Local data protection laws

Certifications

Industry standard certifications:

• ISO 27001 Information Security
• SOC 2 Type II Compliance
• Privacy Shield Framework
• TRUSTe Privacy Certification
• Regular third-party audits

Policy Updates

We regularly review and update this privacy policy to ensure continued compliance with evolving privacy laws and regulations. Material changes will be communicated to users via email and prominent website notices.

Users will be notified 30 days before any material policy changes take effect

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